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Customer Satisfaction

We respect to customer satisfaction by meeting customer requirements, establishing and certified for ISO 10004.
Enhancing customer satisfaction by creating a customer-focused environment that is open to feedback (including complaints), resolving any complaints received, and enhancing our ability to improve our product and customer service.
We are so close to our customers by:
-Providing information relating to products and services;
- handling enquiries, contracts or orders, including changes;
-obtaining customer feedback relating to products and services, including customer complaints;
- handling and controlling customer property;
-establishing specific requirements for contingency actions, when relevant.cv

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  • #28 May 2017